Job Opportunities
The Yelm Food Co-op is proud to be an employer in the Yelm Community. From our fabulous working members to our cashiers and floor managers we strive for a rewarding work environment. The Yelm Food Co-op hires for two job roles, cashier and floor managers. Although we strongly encourage cashiers to grow into floor manager positions it sometimes becomes necessary to hire a floor manager directly.
Cashier Job Description
A cashier’s primary role is to assist customers in the store check-out process. Main duties include ringing up sales, bagging or boxing items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change. Responsible for counting the contents of the cash register drawer at the end of each shift, maintaining receipts, records, and withdrawals. May be responsible for checking materials and supplies and reporting when stock is low. The cashier will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace. A cashier should have a strong work ethic and a high level of accuracy. They should be responsible, attentive to customer needs, and committed to providing excellent service.
Tasks Overview
- Exhibit great customer service.
- Receive payment by cash, check, credit cards, gift cards, and EBT.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Must be able to explain the benefits of becoming a member of our co-op
- Greet customers upon arrival into the store
- Maintain clean and orderly checkout area
- Resolve customer complaints
- Answer customers’ questions, and provide information on procedures or policies.
- Stock shelves, wash dishes, and perform necessary tasks that need to be done on a shift.
- Count money at the end of shifts to ensure that till matches daily sales slip.
- Must have basic computer skills to run P.O.S
- Should be able to multitask
- Good communication skills
Please click the link below for the application form and then upload your curriculum vitae
Floor Manager Job Description
Retail floor managers often perform a variety of functions, although specific duties will vary. The position requires good people skills, an understanding of customer service principles, and an ability to juggle multiple tasks under a variety of conditions.
A grocery store floor is a busy place with a lot of details to monitor. A grocery store floor manager is in charge of the area of the store where the product is browsed by consumers. Floor managers maintain the stock on the shelves and supervise the people who work in the grocery aisles. They assist in setting up merchandising displays and ensure they are in the right place on the floor plan. They may also help unload trucks to get the stock on the floor, work with vendors, and rotate product on shelves.
Customer Service
Customer satisfaction is a high priority for the grocery store floor manager. Without customers, they wouldn’t have a job to do. They greet customers in a friendly manner and ensure that other store employees are doing the same. In addition, a floor manager resolves customer complaints and may order special items at a customer’s request.
Stock Levels
The grocery store floor manager oversees the operations of the selling floor. One important process they monitor is inventory. Keeping track of what’s on the shelves entails watching over the store’s computer system and ordering stock when it is low–and making sure that too much of one item is not ordered. While most monitoring of this kind is typically automated, the floor manager still pays attention to whether or not the computer calculations are correct and reviews related reports. In addition, they watch for the loss of items caused by damages in shipping and receiving and try to keep it at a minimum.
Manage Employees
The Yelm Food Co-op floor may have several Working Members stocking items and helping customers. The floor manager supervises these workers. They also have to figure out last-minute schedule adjustments when employees call in sick. They may be called upon to fill in for the management of other departments, such as the front end, and help supervise those employees as well.
Open/Close Store
Floor managers are expected to help either open or close the store for the day. If the floor manager is the only member of management on duty, they may be required to ensure that the cash registers are properly maintained. Being in charge of closing, they monitor balancing the cash registers and wrapping up end-of-day reports. In addition, they will survey the shelves to ensure they are straightened and that items are pulled to the front to look fuller.
Tasks Overview
- Serving customers
- Ordering stock
- Receiving deliveries
- Stocking and managing inventory
- Cashiering
- Cleaning
- Scheduling and training working members
- Supervising working members and cashiers
- Responsible for overall operations including ensuring that all Health Department requirements are met
- Performing ad hoc tasks and multitasking
- Delegating workload
- Resolving store issues
- Resolving customer complaints
- Must have good computer skills to run P.O.S. and be familiar with Excel
- Being approachable and friendly
- Managing people and projects
- Being a good team player
- Managing stress
Please click the link below for the application form and then upload your curriculum vitae
Currently not hiring floor managers
